退款政策

最後更新：2026 年 10 月 19 日

本服務為客製化軟體開發，屬於依委託人需求製作的數位內容。退款依案件進度處理如下：

1. 開發開始前取消

支付訂金後、本人通知開始開發前取消委託，全額退還訂金。

2. 開發進行中取消

開發開始後取消委託，訂金不予退還；若已完成的工作量超過訂金比例，委託人應依已完成比例支付費用，並取得已完成部分的成果。

3. 本人無法履約

若因本人因素無法在約定日期後 14 日內交付，且雙方未達成新的時程，委託人可要求全額退還已支付款項。

4. 驗收完成後

驗收完成並交付後，不提供退款；驗收後 30 日內與報價規格不符的程式錯誤，將免費修正。

5. 申請方式

請來信 hello@obayang.com 說明案件與原因，本人將於 3 個工作天內回覆。核准的退款會在 14 個工作天內以原付款方式或雙方同意的方式退回，金流服務收取的手續費依其規定處理。

Refund policy

Last updated: October 19, 2026

The service is custom software development, which is digital work made to your requirements. Refunds depend on how far the project has progressed:

1. Cancelled before work starts

If you cancel after paying the deposit but before I tell you work has started, the deposit is refunded in full.

2. Cancelled during development

If you cancel after work has started, the deposit is not refunded. If the completed work exceeds the deposit, you pay for the completed share and receive that work.

3. If I cannot deliver

If I cannot deliver within 14 days after the agreed date for reasons on my side, and we do not agree on a new schedule, you can ask for a full refund of what you paid.

4. After acceptance

No refunds are given after acceptance and delivery. Defects that do not match the quoted specification are fixed at no charge for 30 days after acceptance.

5. How to request a refund

Email hello@obayang.com with the project and the reason. I reply within 3 working days. Approved refunds are returned within 14 working days through the original payment method or a method we agree on. Fees charged by the payment service follow its own rules.